Every piece of your data at Macibet is protected under strict security measures. Who can access it, how long it's kept, and where it goes — all your questions are answered here.
A summary of the steps Macibet takes to protect your data
Our Commitment: Macibet respects your privacy to the fullest. Read this policy to understand how your data is used and what rights you have. If you have any questions, feel free to reach out to our support team directly.
Macibet (macibet.click) is the platform trusted by millions of members across Bangladesh. The most important part of maintaining that trust is ensuring the security of your personal information. This Privacy Policy explains what data Macibet collects, why it collects it, how it is stored, and how it is used.
By creating an account or using the Macibet platform, you agree to this Privacy Policy. This policy is best read alongside Macibet's Terms and Conditions.
The Bengali version of this Privacy Policy is the authoritative document. In the event of any linguistic discrepancy, the Bengali version shall prevail.
Macibet only collects information that is necessary to provide its services properly. Requesting unnecessary data goes against our policy. The information we collect can be grouped into the following categories:
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Age Verification & KYC Completion |
| Contact Information | Mobile Number, Email | Account Verification, Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Identity Document | NID photo, selfie | KYC Verification & Fraud Prevention |
| Usage Data | Game history, bet amounts, session duration | Service Improvement, Responsible Gaming |
| Technical Information | IP address, device model, browser | Security & Fraud Detection |
Macibet does not collect any information beyond the categories listed above. We never request data related to health, religion, political opinions, or ethnicity.
Macibet collects information through the following methods:
Macibet uses your data only for specific, legitimate purposes. There is a clear reason behind each use:
Macibet never sells your data to advertisers and does not use it for targeted third-party advertising. You may opt out of promotional communications at any time.
Macibet's core principle is to share your data as little as possible. However, limited sharing may be necessary in the following specific circumstances:
Transaction data is exchanged with bKash, Nagad, and Rocket to process deposits and withdrawals. This information is used solely to confirm payments, and each payment provider operates under its own privacy policy.
Technical session data is exchanged with game providers such as Evolution Gaming or Pragmatic Play. This does not include any personally identifiable information — only anonymized data required to run the game session is used.
Required information may be disclosed under the direction of international gaming licensing authorities, AML regulators, or courts of law. In such cases, Macibet is legally obligated to comply.
Outside of the three cases above, Macibet does not share your data with any other party. No information is shared with marketing companies, data brokers, or any other organisation.
Macibet follows the highest industry standards to keep your data secure. Our security measures include:
Please note, however, that no one can guarantee complete security on the internet. Part of keeping your account safe is also in your hands — using a strong password and keeping your login credentials private is essential.
Macibet uses cookies to keep the platform running smoothly and to improve your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, security verification | Until end of session | |
| Remembering language preferences and display settings | 1 year | |
| Page usage analytics, service improvement | 2 Years | |
| Fraudulent Login Detection | 30 days |
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working. Macibet does not use third-party advertising cookies.
Macibet does not retain data longer than necessary. A separate retention period is defined for each category of information:
Once the retention period ends, data is securely deleted or fully anonymized. If you request account closure, all data will be deleted except for what we are legally required to retain.
Macibet believes you have full rights over your own data. You may exercise the following rights at any time:
To exercise any of these rights, email us at support@macibet.click or reach out via live chat in Bengali. Once your identity is verified, we will take the appropriate action in a timely manner.
Macibet strictly prohibits anyone under 18 from using the platform. Age is verified at registration and reconfirmed during the KYC process.
Macibet does not knowingly collect data from minors. If an account holder is found to be under 18, the account will be immediately closed and all associated data will be deleted.
If a parent believes their child has mistakenly created a Macibet account, please contact support@macibet.click — we will take prompt action.
Macibet may update this Privacy Policy from time to time. Changes may be made due to legal requirements, the introduction of new services, or security improvements.
For significant changes, members will be notified by email or platform banner at least 14 days before the changes take effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.
The date of the latest update is always shown at the top of this page. To view a previous version, please submit a request to our support team.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us through any of the following:
For sensitive privacy-related requests, your identity will be verified. This is done for your own protection — to ensure no one else can access or delete your data.
Your data is secure. Your privacy is respected. Welcome to Macibet.
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